SOFTWARE LICENSE AGREEMENT

(contract-offer)

with end users

Astana
11.11.2025

ATTENTION! Please carefully review the terms and conditions of this Software License Agreement before payment and before beginning to work with the Software.
Payment of the license fee, and/or the beginning of use of the Software, and/or clicking the confirmation button agreeing to the terms of this Software License Agreement during installation of the Software means your unconditional acceptance of the terms and conditions of this Software License Agreement. If you do not agree with the terms of this Software License Agreement, you must interrupt the installation of the Software and/or delete the Software. If you do not agree with this License Agreement after payment – the fee for the use of rights to the software is not refunded.

1. DEFINITIONS
1.1. Software shall mean copies of programs for a Computer. A list of programs for a Computer is presented on the website sike-simulators.com.
1.2. Website – the internet website of the Copyright Holder with the domain name sike-simulators.com.
1.3. Copyright Holder (holder of exclusive rights to the Software) – Limited Liability Partnership "SIKE KAZ" (BIN 140140001702), Republic of Kazakhstan.
1.4. Computer – an operating system, virtual machine or equipment, including a workstation, mobile device or server, for which the Software is intended to work and/or onto which the Software is installed and/or for which the Software is used.
1.5. User (You) – a natural person, legal entity, individual entrepreneur or other person who installs and/or uses the Software on their own behalf or lawfully possesses a copy of the Software.
1.6. Software License Agreement – the text of this document with all appendices, amendments and additions to it, placed on the website.
1.7. Registration Information – a set of parameters of a specific instance of installed Software, presented as a block of hexadecimal numbers. Registration Information is generated on the User's side and sent to the Copyright Holder.
1.8. Tariff – the amount of the license fee for the use of the Software, determined by the User's selected volume of Software functionality, the number of licenses and the period of use of the Software. Tariffs are communicated to the User by being placed on the Website.
1.9. Payment Agent. The service located at the link https://robokassa.kz/, owned by TOO "FinServices", by means of which the Copyright Holder receives Payment.

2. GRANTING OF LICENSE FOR THE SOFTWARE
2.1. Under this Software License Agreement, the Copyright Holder, for a fee, grants the User the right to use the Software under the terms of a simple (non-exclusive) license in accordance with the Tariff selected by the User for the purpose of using the Software to the extent and in the manner established by Section 3 of this Software License Agreement.
2.2. Accession to this Software License Agreement is effected by payment of the Tariff selected by the User and by the User clicking the confirmation button agreeing to the terms of this Software License Agreement when paying the fee for the Software. Payment by the User of the fee to the Copyright Holder for the right to use the Software is made exclusively through the functionality of the service https://robokassa.kz/ (TOO "FinServices"), and constitutes acceptance (agreement) by the User to the terms of this Software License Agreement.
2.3. The sequence of actions of the Copyright Holder and the User to obtain the right to use the Software:
2.3.1. The User selects the Software and the necessary Tariff on the Copyright Holder's website.
2.3.2. Fills in the provided input form (order for the purchase of a license). In the input form, the User enters real data, including full name, contact phone number, e-mail address, name of the organization* (* - when purchased by a legal entity). The User is informed that when sending the Software, the Copyright Holder will use only the data entered in the input form.
2.3.3. Before submitting the form (by clicking the SUBMIT button), the User undertakes to familiarize himself with the consent to the processing of personal data and with this Software License Agreement. Clicking this button means that the User fully accepts and agrees with the terms of this Software License Agreement prior to payment.
2.3.4. After proceeding to the payment page, the User pays the cost of the selected Tariff. When paying, the User fully accepts the conditions of the Payment Agent posted on the website: https://robokassa.kz/ (TOO "FinServices").
2.3.5. Within 3 (three) business days from the date of payment, the Copyright Holder sends the User to the e-mail address specified when filling out the form (section 2.3.2), a link to download the Software distribution and additional instructions (in electronic form, if available). Business days are understood to mean days from Monday to Friday (excluding holidays and weekends established by the Legislation of the Republic of Kazakhstan).
2.3.6. The User must download the Software and proceed with its installation and launch. When the software is first launched, instructions for obtaining the software activation code will appear. The User must generate and send Registration Information to the Copyright Holder. The Registration Information is generated through the software interface. The instructions specify the e-mail address for sending registration information.
2.3.7. The activation code is sent to the User in a reply letter to the Registration Information. The User enters the activation code in the corresponding Software activation window. One activation code permits the use of software on one computer (registration information must be generated on the Computer on which the software will be used). The Software activation code is confidential information. The User is obliged to keep the Software activation code in a safe place until the end of the license term.
2.4. Upon expiration of the license term for the Software, the User undertakes to completely delete it from the Computer.
2.5. The term of validity of the link to download the software is 10 calendar days.
2.6. The validity period of the selected tariff begins from the date of installation of the Software by the User, according to section 2.3.6 of this Software License Agreement. The User undertakes to install the Software within 30 calendar days from the date of receiving the download link. If the User does not perform activation – the obligations of the Copyright Holder are still considered fulfilled from the moment of sending the User the download link to the Software distribution.
2.7. One license grants the right to use the Software on one Computer.
2.8. The total number of Computers with respect to which the User has been granted the right to use the Software under this Software License Agreement is determined by the number of activation codes for Software installation received by the User.
2.9. The User has the right to make a copy of the Software provided that this copy is intended only for archival purposes and for replacement of a lawfully acquired copy in cases where the original is lost, destroyed or becomes unfit for use. Such a copy cannot be used for any other purpose and must be destroyed if possession of the Software copy ceases to be lawful.
2.10. The Software is provided "AS IS", in accordance with the principle generally accepted in international practice. This means that for problems arising in the process of installation, updating, maintenance and operation of the Software (including: compatibility problems with other software products (packages, drivers, etc.), problems arising from ambiguous interpretation of accompanying documentation, discrepancy between the results of using the program and the User's expectations, cases of loss of profit, interruption of business activities, etc.), the Copyright Holder bears no responsibility. Any person, legal or natural, using this software on a legal basis, must understand that they bear full responsibility for any negative consequences caused by incompatibility or conflicts of the software with other software products installed on that person's computer.

3. CONDITIONS OF USE OF THE SOFTWARE
3.1. On the terms of a simple (non-exclusive) license, the User has the right to use the Software in accordance with its intended purpose and the rules of use set forth in the operational documentation in the following ways:
3.1.1. Store and install (install) the Software on a Computer.
3.1.2. Publicly and free of charge advertise the Software, including by posting information about the Software in their blog or on an account in social networks on the Internet.
3.2. The User does not have the right to:
3.2.1. Reproduce and publish the activation code for the Software received from the Copyright Holder.
3.2.2. Publish the Software, thereby giving other persons the opportunity to copy it.
3.2.3. Make "screenshots" (i.e., screen captures) of materials when working in the Software for the purpose of subsequently publishing such screenshots.
3.2.4. Make video recordings of materials when working in the Software for the purpose of subsequently publishing it.
3.2.5. Use activation codes for activating the Software other than those provided by the Copyright Holder.
3.2.6. Disassemble, decompile the Software (convert object code to source text) and modify Software components, including by engaging other persons to carry out these actions.
3.2.7. Make any changes to the object code of the Software.
3.2.8. The User in no circumstances has the right to provide (transfer) the right to use the Software received from the Copyright Holder on the terms of a simple (non-exclusive) or exclusive license to a legal or natural person under a sublicense agreement.
3.2.9. The User has no right to lease, rent, lend, or gift the Software.
3.2.10. The User has no right to assign the rights under this Software License Agreement to any third parties.
3.2.11. Remove or alter copyright notices on any copy of the Software.
3.2.12. Perform any other actions, the right to perform which is not expressly granted by this Software License Agreement.
3.3. The right to use the Software is granted for a period in accordance with the Tariff selected by the User.
3.4. The User may use the Software in the territory of all countries of the world.
3.5. The Copyright Holder has the right to independently or with the involvement of third parties by any methods not contrary to law to control the use of the Software by the User in order to verify compliance with the terms and restrictions of this Software License Agreement.
3.6. The Software is intended to provide a basic understanding of the structure and principles of operation of equipment, the development of basic skills for conducting technological processes or performing other production tasks (depending on the functionality and purpose of the software). At the same time, the three-dimensional models of equipment, schematic diagrams, detailed order of operations used in the software may differ from actual production technological equipment (in terms of appearance, features of control, conducting a technological process, performing other production operations) due to the characteristics of the technological process of a particular enterprise. In this case, the Copyright Holder does not bear responsibility for the quality of student preparation. The User carries out final verification of knowledge and permit to actual production (if necessary) independently.

4. REMUNERATION
4.1. The Copyright Holder's remuneration for the granted right to use the Software is established according to the Tariff on the Website.
4.2. The Copyright Holder's remuneration for the granted right to use the Software is subject to VAT in the Republic of Kazakhstan.
4.3. The User pays the remuneration for the granted right to use the Software through cashless payments. Cashless payment may be made by the methods specified on the Payment Agent's website.
4.4. All banking expenses as payment of remuneration under this Software License Agreement are borne by the User.
4.5. Refund of remuneration after payment and sending the link to download the Software Distribution is not provided.

5. WARRANTIES
5.1. The Copyright Holder warrants the operability of the Software only if the Software is installed and used from the reference media – Distribution, and provided that the Software is operated on equipment meeting the technical requirements set forth in the operational documentation, absence of unauthorized interference with the Software, including excluding the effects of malicious computer programs (viruses).
5.2. The warranty period is equal to the period of granting the right to use the Software specified in the Tariff selected by the User.
5.3. During the warranty period, the Copyright Holder will use all reasonable means to identify and correct within a reasonable period and at its own expense errors detected by the User in the current version of the Software and reported to the Copyright Holder, provided that the Software was used in accordance with the technical requirements set forth in the operational documentation.
5.4 Warranty technical support is provided on business days, Monday to Friday, during business hours (excluding holidays and weekends) from 09:00 to 17:00 Astana time.
5.5 Technical support contacts are listed on the Copyright Holder's website.

6. LIABILITY
6.1. The User acquires the right to use the Software to the extent established by this Software License Agreement and bears responsibility for its use in accordance with the recommendations set forth in the operational documentation and the applicable legislation of the Republic of Kazakhstan.
6.2. Unlawful use of the Software is a violation of the legislation of the Republic of Kazakhstan and is prosecuted by law. For violation of intellectual rights to the Software, the violator bears responsibility in accordance with the legislation of the Republic of Kazakhstan.
6.3. In case of violation by the User of the conditions and restrictions of this Software License Agreement, or failure to provide the Copyright Holder upon his request a report on the use of the Software or access to the User's equipment on which the Software is installed, the Copyright Holder has the right to terminate this Software License Agreement in a unilateral extrajudicial manner by notifying the User by e-mail specified in the order to purchase the license, and also to require full compensation for losses and property damage to the Copyright Holder caused by such violation.
6.4. Termination of this Software License Agreement for any reason entails the termination of the User's rights to use the Software. The User must immediately after termination of this Software License Agreement for any reason cease using the Software and destroy all copies (instances) of the Software in his possession, and delete the Software from all the User's Computers.
6.5. The Copyright Holder is not liable for direct, indirect or incidental losses, damage or harm, lost profit (both direct and indirect), loss of information, etc., which may occur to the User as a result of using the Software.
6.6. The Copyright Holder's liability under this Software License Agreement is in any case limited to the amount of remuneration paid by the User for granting a license to the Software.

7. PROCESSING OF USER'S PERSONAL DATA
7.1. The User, by placing an order to purchase a Software license on the Website, gives his consent (hereinafter referred to as Consent) to Limited Liability Partnership "SIKE KAZ" (BIN 140140001702), located at the address Republic of Kazakhstan, 010000, Astana, Beibitshilik Street, Building 36, Apartment 19, to process his personal data under the following conditions:
7.1.1. Consent is given for the processing of the following personal data of the User:
1) Personal data: first name, patronymic and last name of the User; contact telephone numbers of the User; e-mail addresses of the User;
2) User data (the source from which the User came to the Website; which website or what advertisement).
7.1.2. Consent is given for the processing of personal data both without the use of automation means and with their use.
7.1.3. The purpose of processing the User's personal data is: processing incoming orders of individuals to purchase Software licenses, as well as consulting on issues of purchase, installation, storage and use of the Software; analysis of the actions of individuals on the Website and the functioning of the Website; conducting promotional and news mailings.
7.1.4. During processing, the following actions will be performed with the User's personal data: collection; recording; systematization; accumulation; storage; clarification (updating, modification); extraction; use; blocking; deletion; destruction.
7.1.5. Consent takes effect from the day the User provides his personal data to the Copyright Holder by placing an order and clicking the confirmation button agreeing to the terms of this Software License Agreement on the Website until the expiration of the storage periods for the relevant information determined in accordance with the legislation of the Republic of Kazakhstan, or until the day of revocation in writing.
7.1.6. Consent may be revoked by the User or his representative at any time by sending a written statement to Limited Liability Partnership "SIKE KAZ" in written or electronic form.

8. APPLICABLE LAW AND DISPUTE RESOLUTION
8.1. This Software License Agreement is governed by the legislation of the Republic of Kazakhstan.
8.2. If any provision of this Software License Agreement is recognized as annulled, invalid, having no legal force or unlawful, the remaining provisions of this Software License Agreement retain their full force and effect.
8.3. All disputes, disagreements, claims arising from or relating to this Software License Agreement or its breach, termination, invalidity shall be resolved in the courts of Astana with mandatory compliance with the pre-trial complaint procedure in accordance with the current legislation of the Republic of Kazakhstan. The period for responding to a complaint is 30 (thirty) business days from the date of receipt of the complaint.

9. COPYRIGHT HOLDER'S DETAILS
Limited Liability Partnership "SIKE KAZ"
TOO "SIKE KAZ"
Republic of Kazakhstan, 010000, Astana, Beibitshilik Street, Building 36, Apartment 19
BIN 140140001702
E-mail info@sike-simulators.com
Director Mikhail Aleksandrovich Shestov